100% to be paid now to confirm the booking.
Pay by either card or bacs over the phone.
If there was an issue regarding weather other issues not allowing your event please can you give us 24-hours and also on our side we will keep in contact with you if it is weather-related that may cause issues. We are more than happy to move dates and try accommodate you as much as we can but we are unable to provide you a refund as you have booked a specific item for the specific date if there is anything you are not happy within this statement please call or email to discuss further.
The following information is important! We will be unable to set up your equipment if you do not comply with the following requirements.
Please ensure that the access area is clear with nothing in the way as well do not have time to clear this ourselves. MOST ITEMS REQUIRE A MINIMUM OF 3 FT WIDTH CLEARANCE ALL THE WAY TO SET UP AREA, TAKING INTO CONSIDERATION DRAINPIPE, STEPS AND TIGHT CORNERS. IF YOU ARE UNSURE ABOUT ANYTHING THEN PLEASE CALL US AND TRY TO SEND A PHOTO AS THIS HELPS US UNDERSTAND WHAT TO EXPECT ON DELIVERY. DAY AS MOST ITEMS WEIGH OVER 120 KILOS.
Please ensure the designated area for the hire item (s) is:
Free of dog and animal mess as a charge may apply.
Please ensure the item you have picked and paid for will fit in your garden without issue and anything in close proximity as all measurements are clearly displayed on individual items pages. If it does not fit safely you will for fit the cost of the hire and delivery as it is not our fault but yours.
Please note we will not put up ANY inflatable where it can not be stacked down. If you have astro turf then be aware that we will require staking through it if outdoors.
Please adhere to all health and safety and proper usage requirements given to you.
Cancellation Fee is £35.
Please don’t hesitate to get in touch on 07967 955773 or by replying to this email if you have any questions.
Any persons/organisation hiring our inflatables are responsible/liable for any damage or injuries occurring from or as a result of misuse or reckless use, persons using the inflatables do so at their own risk.
These guidelines are for the safety of all persons using the inflatable, it is the sole responsibility of the hirer to ensure that they are adhered to. Our company cannot accept responsibility for any damage or injury to anyone using the equipment however caused.
1. A responsible adult should supervise children at all times whilst on the inflatable.
2. Children’s castles have an age limit up to 14 years of age and a weight limit of 65kg, anyone over this age or weight should use an adult rated castle.
3. Please do not allow anyone on the inflatables whilst inflating or deflating.
4. Do not allow anyone to climb on/ sit on/ or hang on the inflatables' walls.
5. Do not allow anyone to bounce on the inflatable safety step as this is there to assist people getting on or off the inflatable.
6. Ensure the inflatable is not overcrowded, limit the number of users to allow enough room for each person to move safely, try to avoid small children and large children on the inflatable at the same time.
7. All shoes, badges and jewellery must be removed, we also recommend that spectacles be removed.
8. No food or drinks to be consumed whilst on the inflatable to avoid both mess and the possibility of choking.
9. No face paints, party poppers, coloured streamers or silly string as these make a terrible mess and can also stain the inflatable for which you will be liable for payment to clean or repair.
10. No smoking, fires or barbeques to be used near the inflatable.
11. No pets to be allowed on the inflatable.
12. It is advisable to ensure that no one with any history of back or neck problems or anyone with any serious health problems or anyone pregnant use the inflatable.
13. In the event of heavy rain or strong winds or any extreme weather it is strongly recommended that the inflatable is switched off for safety reasons, when safe enough to use then switch back on and towel dry any remaining wetness before allowing anyone back on.
14. Do not play with water near the electric blower.
15. Check regularly that the inflatable is securely pegged down.
16. Never switch the blower off and on when the inflatable is in use.
17. If the inflatable fails for whatever reason then evacuate immediately to prevent injuries.
18. Please remember that if the castle is dirty or damaged when collected the hirer is liable for the full repair or cleaning costs.
Please note that all persons using this equipment do so at their own risk. The person/organisation hiring the equipment will be responsible/liable for any damage or injury occurring from or as a result of misuse or reckless use.
These guidelines are for the safety of all people using this equipment and it is the sole responsibility of the hirer to ensure they are adhered to.
Fun Hire Wales cannot accept any responsibility for any injury caused to anyone using this equipment.
